NO-ONE IS LEFT BEHIND
You are at the centre of our world
Sometimes a simple gesture can make a big difference, perhaps a smile or just keeping a careful eye; other times, you need skills and special tools.
We are trained to offer specific assistance and handle critical situations with SCPs (Special Category of Passengers). Our Boeing 737s can carry medical stretchers and there is also room for guide dogs and medical personnel of your choice in the cabin.
Understanding the needs of all our passengers and ensuring the best flight experience is our mission. This is why we collaborate with leading European organisations for the transport of people with disabilities and we carry out regular training courses at a centre, based in Toledo, specialising in the care and management of people with reduced mobility.
Fly with peace of mind
We are professionals, we take our work seriously and are prepared to face any situation in flight and on land, by following every aspect of your flight, from the booking process to arrival at destination.
Over the years we have become the most important partners of tour operators specialised in pilgrimages and religious journeys, establishing us as the best airline company for flights to Lourdes and pilgrimage destinations: we started our scheduled air service precisely to this town in 2015. In 2018, Albastar transported approximately 80,000 pilgrims to Lourdes, with flights departing from 45 airports between Italy, the United Kingdom, Ireland, Belgium and Spain.
SATISFYING EVERY REQUIREMENT
We do our best to ensure that our passengers with special needs have the best possible flight experience.
We are able to offer services and extra attention to passengers with disabilities, that can be requested from their travel agencies at least 36 hours before departure, to allow us to better organise the service.
For information and reservations, contact our call center:
Monday - Friday: 9 am - 1 pm and 3 pm - 7 pm | Saturday: 9 am - 1 pm
or fill in the form with your requests.
Excluding Italian public holidays. The telephone number is not a premium rate number.